Returns & Exchanges
At Boden, we want you to be completely satisfied with your purchase, which is why we offer a generous 90-day return window for items in their original condition. For any items that are faulty or damaged, our quality guarantee extends up to 365 days to ensure your peace of mind.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Method
Select your preferred return carrier and choose between a printable label or a paperless QR code for drop-off at a local point.
Package Your Items
Place your items back in their original packaging or a secure alternative, ensuring the parcel is well-sealed and the label is clearly visible.
Receive Your Refund
Once we receive and inspect your items at our warehouse, we will process your refund back to your original payment method within 14 days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing